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Introduction
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History
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Brief introduction
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Address of the President
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Managerial Level
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Current contact address
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Baiguang Road
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Yizhuang(BDA)
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Quality, Environmental, and Occupational health & safety management systems
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Vast Market
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Oversea Market
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Home Market
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Resource of Specialists
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Join CERI
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To New Comer
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Career
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Job opportunity
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Form of Application
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Qualification
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Product/Service Introduction
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Project Management & Construction Supervision
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Engineering Consulting and Design
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Project Overall Contracting (turn-key project)
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Environment Assessment and Cleaning Production
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Design review
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Customer Service
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Service E -mail Box
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Customer's Complain
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Customer's Satisfaction investigation
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Scientific Advancement Prize
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Excellent Engineering Design Prize
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Excellent Engineering Consulting Achievement Prize
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Excellent Project Contracting Prize
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Excellent Construction Prize
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Milestone
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Drawing up national industrial codes
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Publications
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CERI's News
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New Achievement
Products & Services >> Customer Service >> Customer's Satisfaction investigation
2008-12-4
Company/firm's name
*
Name
*
Title
*
Item
Description
Comment
Excellent
Good
Acceptable
Not
satisfied
Not
satisfied at all
General appraisal
General comment
Compared with similar firm
Employee
Manner/sense of responsibility
Business talk
Extent of communication
Business procedures
Performance
Technical level
Site service
Service quality
After-sale service
Situation of information channel
Extent of response in time
Result
Customer's interest
Consider the customer's cost
Provide aid for customer's development
Customer's comment
(Note: must fill up the blank marked with
*
)
All rights reserved © 2004
Capital Engineering & Research Incorporation Ltd. (CERI)
Add: No. 7 Jiananjie Beijing Economic-Technological Development Area
4 Baiguanglu, Xuanwu Dist. Beijing
Fax: 67835888(BDA)/(8610)83587990(Baiguang Road)
Tel: 67835666(BDA)